The ERSP Review Program has multiple components including:
- Comprehensive advertising and telesales/free live seminar assessments
- Monitoring of telesales calls and scripts, and review of live seminar recordings, presentations and marketing materials
- Follow-up compliance reviews and the opportunity to discuss these reviews in detail with ERSP staff
Companies participating in the program must be ERA members and will be asked to sign a participation agreement with ERSP.
Program Goals
ERSP strives to promote truthful and substantiated advertising and accordingly, endeavors to:
- Enhance consumer confidence in the industry
- Provide an independent review of telesales calls, seminars, and accompanying scripts/presentations to ensure that advertising is truthful and accurate
- Reinforce truth and accuracy in lead generation advertising
- Demonstrate to the regulatory agencies the coaching and mentoring industry’s commitment to effective self-regulation
Advertising and Telesales/Live Seminar Assessments
Participating companies provide advertising materials and upload all telesales calls and/or free live seminar recordings to an FTP. ERSP provides the participant with an assessment that focuses on several issues, including:
- Caller Identification
- Misleading Sales Pressure
- Earnings Claims
- Testimonials
- Typicality Disclosures
- Prohibited misrepresentations and pre-purchase disclosures as per FTC’s Telemarketing Sales Rule
- Discounted and limited time offers
- Right of Recession representation
- Coaching credentials/expertise
Participation in the program shall not be construed or represented as an endorsement or approval by ERSP, ERA, ASRC, or CBBB of a company, product or service, and will not assure the marketer that some other action, filing or adverse finding will not occur in another regulatory or self-regulatory forum (i.e., such as the FTC or the National Advertising Division). Similarly, a marketer’s modification of advertising, in cooperation with ERSP’s self-regulatory efforts, will not be construed as an admission of any impropriety.
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